Privacy Policy
Last updated: 10 August 2026
1. Introduction & data controller
This policy explains how Quentaris ("Quentaris", "we", "us") collects, uses, and protects personal data submitted through this website. Quentaris, registered at Nkrumah Road 47, Mombasa 80100, Kenya, is the data controller for this purpose. Questions about this policy can be sent to [email protected].
2. What data we collect and how
We collect data you provide directly through the contact form on this site — name, email address, phone number, and message content — and technical data stored through cookies, as described in our Cookie Policy. We do not collect data from any other source.
3. Purposes and legal basis
| Data category | Purpose | Legal basis |
|---|---|---|
| Contact form details | Responding to enquiries and arranging services | Consent |
| Cookie/consent data | Operating the site and, where permitted, understanding usage | Consent / legitimate interest |
4. Data sharing and third parties
We do not sell personal data. Data may be shared with service providers who help us operate this website, strictly for that purpose, and only where required by Kenyan law or a valid legal process.
5. Retention
Enquiry data is kept only as long as needed to respond to your message and, where an engagement follows, for the duration of that engagement plus a reasonable period afterward for record-keeping purposes.
6. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse, consistent with the standards expected under Kenyan data protection law.
7. International transfers
Where any data is processed outside Kenya, we take steps to ensure it receives a level of protection consistent with the Data Protection Act, 2019.
8. Your rights
Under Kenya's Data Protection Act, 2019, and subject to oversight by the Office of the Data Protection Commissioner, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to withdraw consent at any time. To exercise these rights, contact us via the contact page.
9. Opt-out & data deletion
Providing your data through our contact form is entirely optional. You may disable cookies at any time through your browser settings or through our cookie preferences panel. To request deletion of any data we hold about you, please write to us via the contact page.